Legal

Privacy Policy

Last updated: April 2026 · Effective: April 2026

Eazyware Technologies Pvt. Ltd. ("Eazyware", "we", "our") respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the rights you have over your data.

1. Information we collect

Contact information: When you fill out our contact form, email us, or book a call, we collect your name, email address, company name, and anything else you share about your project.

Usage data: We collect anonymous analytics about how you use our website — page views, referrers, device type, approximate location (country/city).

Client data: When we work with you on an engagement, we handle data you explicitly share with us under a Mutual NDA and a Data Processing Agreement (DPA). We do not retain this data beyond the engagement.

2. How we use it

To respond to your inquiries and schedule calls.
To send you optional newsletters (opt-in only).
To improve our website and resources.
To fulfill our contractual obligations during active engagements.

3. Who we share it with

We do not sell your data. We share limited information with:

Service providers: Email (Google Workspace), analytics (Plausible), scheduling (Cal.com), error monitoring (Sentry). All bound by DPAs.
AI providers: When processing engagement data, we use enterprise-tier API contracts that guarantee data is not used for model training.
Legal authorities: If compelled by law.

4. Data retention

Contact inquiries are retained for 24 months. Engagement data is destroyed at project handoff with documented audit logs. Analytics data is aggregated after 26 months.

5. Your rights

Under GDPR, CCPA, and Indian DPDP Act, you have the right to:

Access your personal data.
Correct inaccurate data.
Request deletion ("right to be forgotten").
Port your data to another service.
Withdraw consent at any time.
Lodge a complaint with a supervisory authority.

To exercise any of these rights, email us at privacy@theeazyware.com. We respond within 30 days.

6. Security

We follow SOC 2-aligned practices internally. Client data stays in your infrastructure whenever possible. See our Security page for full details.

7. Cookies

We use essential cookies for functionality and anonymous analytics via Plausible (which does not use cookies or personal data). We do not use advertising or tracking cookies.

8. International transfers

Our team operates from India, the UK, and the US. Data may be transferred between these regions under Standard Contractual Clauses (SCCs) where applicable.