Terms of Service

These Terms govern your use of Eazyware's website, services, and any engagement with our team. By accessing our site or entering into an engagement, you agree to these Terms. If you don't agree, don't use our services.

1. Our services

Eazyware provides AI engineering services including consulting, custom software development, integration, and ongoing support. Specific scope, deliverables, timeline, and fees for each engagement are defined in a separate written Statement of Work (SoW).

2. Engagement terms

Fixed-scope: Most engagements are priced as fixed-scope projects. Change requests require a written change order.

Payment: Payment terms are specified in the SoW. Standard is 50% upfront, balance on delivery, net-30 terms on invoices.

IP ownership: Client owns all custom code and deliverables produced under the SoW. Eazyware retains ownership of pre-existing tools, methodologies, and internal libraries.

3. Your responsibilities

You agree to:

• Provide accurate information and timely feedback during engagements.
• Grant necessary access to systems, data, and stakeholders.
• Not use our services for illegal purposes or to violate third-party rights.
• Not attempt to reverse-engineer or exploit our internal tools.

4. Confidentiality

We sign Mutual NDAs before any working session. Confidential information shared during engagements is protected for 5 years post-engagement (or as specified in the NDA).

5. Warranties

We warrant that deliverables will meet the specifications in the SoW and will be defect-free for 90 days post-delivery. Beyond this, services are provided "as-is" without implied warranties of merchantability or fitness for a particular purpose.

6. Limitation of liability

To the maximum extent permitted by law, Eazyware's total liability for any claim arising out of an engagement is limited to the total fees paid for that engagement in the 12 months preceding the claim. We're not liable for indirect, incidental, or consequential damages.

7. Termination

Either party may terminate an engagement for material breach with 30 days' written notice (14 days to cure). Upon termination, you pay for work completed up to that date.

8. Governing law

These Terms are governed by the laws of India. Disputes are resolved in Bengaluru courts, except for international engagements which may specify a different jurisdiction in the SoW.

9. Changes to terms

We may update these Terms occasionally. For existing engagements, the Terms in effect at the time of SoW signing apply throughout that engagement.

10. Contact

Questions about these Terms? Email legal@theeazyware.com.