Dispatch and routing platform
Real-time order intake, driver assignment and routing with exception handling, on a backend built for peak load.
We measure:Dispatch success and on-time rate
Dispatch, routing and field operations with AI in the loop.
For logistics and field services, Eazyware builds the operational backbone: real-time dispatch and routing platforms, React Native apps for field teams, custom ERP for orders and fleet, and AI agents that handle exceptions, forecasting and customer updates.
Which problems do we solve in Logistics & Field Services?
- Dispatch decisions made by phone and WhatsApp
- Field teams working without a proper mobile system
- Operations data spread across ERP, spreadsheets and email
Where AI pays off in Logistics & Field Services
Three plays we have built for this industry, each with the number we instrument so the result is measured, not claimed.
Field apps that work offline
React Native apps for drivers and technicians with offline-first sync, proof of delivery, payments and navigation.
We measure:Crash-free sessions and sync conflicts
Agents for exceptions
AI agents that read tracking events, resolve delays with customers on WhatsApp and escalate the rest to operations with a summary.
We measure:Exceptions closed without a human
What we design for in Logistics & Field Services
The constraints that shape the architecture before a line of code is written.
- Connectivity is unreliable in the field; every mobile flow is designed to work offline first.
- Existing TMS, ERP and telematics systems are integrated, not replaced; some need wrappers because they have no API.
- Scale is bursty: month-end and festival peaks set the load targets.
- Vendor and driver onboarding is a product in itself; we design it with your operations team.
Have more questions?
Questions we hear most from Logistics & Field Services teams.
Yes. We build integration layers over existing systems, including ones with no API.
Yes. Offline-first sync is standard in our React Native builds.
Get in touch
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