Your website should do more than answer questions.
Eazy Chat AI
Eazy Chat AI is a website AI workforce platform. Instead of one chatbot answering everything, it runs specialised agents for sales, support, booking, recruitment, product advice and industry-specific conversations, each governed by its own knowledge, goals, permissions and actions. An agent router selects the right role from visitor intent while keeping the conversation's context, so a visitor who starts with a product question can be qualified, given a recommendation and booked without repeating themselves.
- 01Visitor: "Which plan fits a 40-person team, and can we start next week?"
- 02Router → Product Advisor: compares Growth and Scale plans
- 03Router → Sales Agent: qualifies team size, timeline, budget
- 04Router → Booking Agent: books an onboarding call for Tuesday
Meet your AI team
Each agent is a role with its own knowledge sources, objectives, tone, permissions and actions. You create them in Role Studio and publish them to the pages, audiences or campaigns where they belong.
Sales Agent
Qualifies visitors with configurable discovery questions, scores them and routes or books meetings.
Support Agent
Answers from policies, help centre and product docs, creates tickets and hands over with context.
Booking Agent
Checks availability and books demos, appointments or site visits through your calendar or CRM.
Recruitment Agent
Screens applicants against role criteria and schedules interviews.
Product Advisor
Compares products, recommends options and answers catalogue and policy questions.
Real Estate & Education Counsellors
Industry roles with the vocabulary, questions and actions each sector needs.
Roles can be cloned and adapted, so a Sales Agent for one market becomes the starting point for another with different products, prices and disclaimers, and the Quality Lab tests both before they are published.
One conversation. Multiple capabilities.
Visitors do not care which agent they are speaking to. The router moves the conversation between roles as intent changes while preserving what has been said, so the experience is one assistant with many skills.
- 01
Visitor arrives
- 02
Intent understood
- 03
Agent selected
- 04
Knowledge retrieved
- 05
Visitor qualified
- 06
Recommendation made
- 07
Action taken
- 08
Human handover if needed
Build an agent without rebuilding your website
Agent Studio is where a marketing or operations team, not an engineering team, defines what an agent knows, what it may do and how it speaks. Deployment is a script tag or an embeddable component.
- Knowledge Hub: websites, PDFs, FAQs, product catalogues, policies and private sources with source-level controls
- Instructions, tone, response length, disclaimers and brand behaviour per agent
- Audience Rules: vary knowledge, behaviour and offers by customer type, geography, plan, page or campaign
- Action Layer: CRM lead creation, ticketing, booking, forms, API calls, webhooks and human handoff
- Quality Lab: test scenarios before publishing and regression suites for high-risk questions
- Multilingual by default, with language detection per visitor
Conversation-to-conversion memory
Most assistants remember chat history. Eazy Chat AI remembers the commercial decision journey: what the visitor considered, rejected, budgeted, asked, objected to and promised. When they return, the next agent resumes that journey and can explain why the visitor is at the current stage.
- 01Visit 1: explores Product B
- 02Objection: integration with existing CRM
- 03Budget stated: ₹6–8 lakh
- 04Visit 2: returns three days later
- 05Agent resumes at evaluation stage
- 06Recommendation and booking
- A governed visitor decision state persists across sessions and role changes, under the same permissions and retention rules as the rest of your customer data.
Intelligence and control
Every conversation feeds analytics your team can act on, and every agent runs inside guardrails you define.
Conversation analytics: intent, conversion, escalation, unresolved questions and knowledge gaps
Agent performance by role, page and campaign
Guardrails: allowed topics, disclaimers, permitted actions and approval steps
Quality Lab regression results before every publish
Works with tools you already use
Eazy Chat AI connects to the systems you already run and to the wider Eazyware intelligence layer, so answers, documents, knowledge and metrics can move between products.
We've got answers
Everything you need to know about Eazy Chat AI before early access.
Is Eazy Chat AI a chatbot?
It is a platform for running several specialised agents on one website, with routing between them, actions in your systems and a shared memory of the visitor's decision journey. A single FAQ bot is one of the simpler things it can do.
Do I need developers to set it up?
No. Agents are configured in Agent Studio and deployed with a script tag or component; developers are only needed for custom actions or deep integrations.
How does it avoid wrong answers?
Agents answer only from their assigned knowledge sources with citations, actions are permissioned, and Quality Lab runs regression tests before an agent is published.
Which languages does it support?
Language is detected per visitor and agents reply in it; behaviour, tone and disclaimers can differ per language.
What happens when the agent cannot help?
It hands over to a person with the conversation, the visitor's decision state and a summary, through your helpdesk or CRM.
When is it available?
Eazy Chat AI is Live Soon. Early-access customers get onboarding with the Eazyware team and input into the launch roadmap.
Put an AI team on your website, not a bot.
Join early access and we will map your first three agents with you.
- No commitment; we reply within two working days
- Onboarding with your own data and documents
- Launch pricing for early-access customers
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