Ask your company. Get an answer you can verify.
Eazy Knowledge AI
Eazy Knowledge AI is a permission-aware enterprise knowledge layer. It connects drives, wikis, policies, SOPs, tickets, websites and approved business systems, answers questions with citations, excerpts and source-freshness indicators, and mirrors source-system access controls so people only see what they are entitled to. Beyond answering, it continuously maps where organisational knowledge is missing, conflicting, stale or dependent on one person, and gives leadership a measurable knowledge-risk score.
- 01Q: "What is our enterprise refund approval process?"
- 02Sources: Finance SOP v7 · Refund policy (Drive) · 3 resolved tickets
- 03Answer with citations · freshness: verified 12 days ago
- 04Warning: policy v6 still linked from the sales wiki
Connect scattered knowledge
Company knowledge lives in a dozen tools. Connectors bring it into one governed layer without moving it, and permissions follow the source.
Google Drive and OneDrive
Confluence and Notion
SOPs and policy libraries
TheEazy CXM and CRMs
Helpdesk tickets
Websites and portals
HR and finance systems
Approved databases
Indexing respects each connector's permissions at the document level and refreshes on change, so a policy updated in Drive is answerable within minutes and a document you lose access to disappears from your answers just as quickly.
Knowledge spaces
Each department gets a space with its own assistant, sources and rules, so HR questions are answered from HR knowledge and finance numbers never leak into sales chats.
HR
Policies, benefits, leave rules and onboarding, with employee-only visibility.
Sales
Pricing, positioning, case studies and approved claims.
Finance
Approval matrices, reconciliation procedures and controls.
Operations
SOPs, checklists and vendor procedures.
Support
Product knowledge, troubleshooting and escalation paths.
Management
Cross-department view with knowledge-risk reporting.
Spaces can share verified sources, so a company-wide leave policy is answered identically in HR and Management while department-only material stays inside its space. Assistants inherit their space's permissions automatically.
Trust every answer
An answer is only useful if it can be checked. Every response carries its evidence and its caveats.
When two approved sources disagree, the answer says so and shows both, rather than silently choosing one. Disputed answers are routed to the named expert for a ruling that then becomes the verified source.
- Citations with excerpts and links to the exact source
- Permission-aware retrieval mirroring source-system access
- Source freshness: when it was last verified and by whom
- Conflict detection when approved sources disagree on a rule, number or process
- Expert verification workflow for disputed or high-impact answers
- Governed agents that use approved knowledge without bypassing permissions
Knowledge liability map
Knowledge management tools show what the company knows. Eazy Knowledge AI also shows where it is exposed: high-usage answers backed by stale sources, contradictory policies, single-person dependencies, missing owners and frequently used facts with weak evidence. Each is scored and queued for remediation.
Refund Policy
- Questions per month
- 1,284
- Conflicting documents
- 2
- Last verified
- 214 days ago
- Owner
- Unassigned
- Knowledge risk
- High
- Green: healthy
- Amber: becoming stale
- Red: conflicting or high-risk
- Grey: missing
From questions to organisational intelligence
Every unanswered or repeatedly escalated question is a signal. The platform turns them into a picture of where the organisation is slow, confused or dependent on a few people.
Unanswered and low-confidence questions by department
Repeated employee confusion on the same topics
Knowledge bottlenecks and subject-matter-expert dependencies
A remediation queue with owners and due dates
Management sees these signals as a knowledge-risk dashboard: which topics are most asked, least verified and most dependent on one person, with a remediation queue that assigns owners and tracks closure.
Works with tools you already use
Eazy Knowledge AI connects to the systems you already run and to the wider Eazyware intelligence layer, so answers, documents, knowledge and metrics can move between products.
We've got answers
Everything you need to know about Eazy Knowledge AI before early access.
How are permissions enforced?
Retrieval mirrors the access controls of each source system per user, so an answer can only be built from documents that person could open themselves.
What is a knowledge-risk score?
A measure combining usage, staleness, contradiction, ownership and evidence strength for each important topic, with a remediation queue for the highest-risk items.
Does it replace our wiki or drive?
No. Knowledge stays where it is; the platform connects, indexes and governs it.
Can it take actions?
Yes, through governed agents that use approved knowledge and permissions, for example drafting a policy summary or opening a ticket.
Can we deploy it privately?
Yes. Private and self-hosted deployment is available for regulated organisations.
When is it available?
Eazy Knowledge AI is Live Soon; early access starts with one or two departments.
Answer today's questions. See tomorrow's knowledge risk.
Join early access and start with the department that asks the most.
- No commitment; we reply within two working days
- Onboarding with your own data and documents
- Launch pricing for early-access customers
Eazy Chat AI
AI agents that turn website conversations into business outcomes.
Eazy Document AI
Turn complex documents into validated business intelligence.
Eazy Call QA
Analyse, score and improve customer conversations.
Eazy RFP AI
Understand, prepare and validate complex bids faster.
Eazy Search AI
Build intelligent search into websites and applications.
Eazy Insights AI
Ask your business data questions and get governed answers.